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Chuks Udo Okonta
Consolidated Hallmark Insurance (CHI Plc), in a move to ensure that its seamless service offerings are within the reach of the rapidly growing clientele and potential customers has unveiled a new website – www.chiplc.com.
Managing Director of CHI Plc, who is also the sitting Chairman, Nigerian Insurers Association (NIA) Eddie Efekoha, attributed the painstaking efforts of several weeks deployed in building the website to the determination of the company in ensuring insurance services are made available with ease to the end users.
According to him, the closer insurance services are to the end users, particularly via desktops and mobile devices, the better for higher insurance penetration with the attendant positive effects on revenue growth.
He noted that the new website has been designed to present an utmost user-friendly experience alongside hassle-free navigation and improved functionalities, adding that it enables users, with a click, access to information on various classes of general insurance business to take decisions based on available options and forms of protection desired.
With a very easy and friendly onboarding process, he said the website enhances the purchase of insurance products online through the aid of premium calculators. It also facilitates payments with Bank Debit Cards and online payments via specified bank accounts with several tier one and two banks.
Also, through a Unique Customer Dashboard available for new and existing customers of the foremost insurance firm, they can view online real-time the status of their policies, and transactions, he said.
The functionality of the new website, he said, is further evident in the provision for clients to report and lodge in their claims, send supporting claims documents by uploading pictures and relevant forms as well as track the status of their claims.