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Chuks Udo Okonta
AIICO Insurance PLc., has extended its work from home policy to allow more of its employees work from home till January 2021.
A statement by the firm’s Head, Strategic Marketing & Communications, Segun Olalandu, stated that currently about 50 per cent of its workforce work from home, while others enjoy the flexibility of running weekly rotation as a social distancing measure.
In view of the recent shutdown of the Third Mainland Bridge and its effects on movements across Lagos, the Management of the Company has deemed it fit to allow majority of its employees take advantage of the work from home arrangement.
According to Babatunde Fajemirokun, the Managing Director & Chief Executive Officer, “We are in unprecedented times and we keep evolving and adapting to the new normal. We are mindful of what our employees go through, commuting to and from work. Our robust Business Continuity Plan, which we implemented during the lockdown period, has proven to be quite effective in running business operations either on premise or remotely.
Our employees’productivity during that period was quite impressive. We will continue to leverage our Business Continuity arrangement to deliver value to our customers while ensuring our employees’ well-beingand safety.
Oluyemi Obakin, Head, Human Resources, added “AIICO’s Work from Home policy had been in existence since 2018; we only modified and expanded it to adapt to current realities. It is among several other people initiatives we have deployed to boost employees’ morale and productivity level.
Members of staff have expressed appreciation to the Management for this kind gesture. “I am so excited at this announcement. This has eliminated the stress of the daily movement to and back from work. I can rest some more and I am able to focus on delivering on my tasks. It is so thoughtful of Management and I want to say thank you.” says, Toke Falomo.
Femi Oluwatowoju also says “The traffic situation in Lagos, resulting from the various construction activities costs me hours in daily movements. With the WFH opportunity, I can deliver more now on the job, having been provided with all necessary tools to function remotely. Also, I can spend more quality time with my family.”
While all branches will remain opened and properly manned to attend to walk-in customers, AIICO has continued to invest in improving her digital solutions to ensure customers can do all transactions at their convenience.
Ella, AIICO’s social media artificial intelligence chatbot, has been actively used by customers for inquiries, instant purchase of insurance products, policy renewals, claims reporting and lots more. The company encourages the public to take advantage of its various interactive digital platforms, which are available 24/7 for engagements and business transactions.
AIICO Insurance is a leading composite insurer in Nigeria with a record of accomplishment of serving its clients that dates back over 50 years. Founded in 1963, AIICO provides life and health insurance, general insurance and investment management services as a means to create and protect wealth for individuals, families and corporate customers.
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