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Chuks Udo Okonta
FBNInsurance Limited, a leading Nigerian life insurer and a member of the SANLAM group, partnered Collinson, a global leader in travel, international health insurance and assistance solutions to launch SmartHealth International, a market specific international health insurance product for critical medical conditions.
Addressing the health insurance gap in the Nigerian market between domestic and international health insurance products, FBNInsurance and Collinson have collaborated on the design of SmartHealth International, which will deliver a suite of new affordable health insurance products aimed at Nigerian employers desirous of protecting and giving peace of mind to its employees and their families.
NAICOM approved, SmartHealth International, is designed to complement local healthcare cover by providing cover for treatment abroad should an employee or family member develop a critical medical condition that cannot be adequately treated in Nigeria.
FBNInsurance, a leader in Life insurance in the country, delivers products that help customers enjoy the peace of mind that comes from managing the risks of everyday life and the introduction of a health insurance proposition complements its portfolio strategy. With national presence in strategic geographical locations across the country, FBNInsurance will market SmartHealth International across Nigeria, whilst partnering with Collinson to leverage its in-house international insurance and assistance expertise to provide international access to an extensive network of Collinson certified medical providers.
Understanding the drivers for affordability, and at a time when provision for adequate healthcare and peace of mind has never been more top of mind, SmartHealth International is an affordable solution for the treatment of complex and critical care treatments. The proposition has been designed to cater for specific critical complex medical events such as cancer and those requiring renal, orthopaedic and neurosurgery, as well as serious trauma injuries sustained in road traffic accidents. These collectively are the primary medical conditions for which Nigerians are currently leaving the country to seek medical care abroad.
Each case will be individually case managed and assessed, working closely with attending doctors in conjunction with Collinson’s expert international medical team. Depending on the level of cover purchased, eligible policyholders will be flown to South Africa, India or the UK, and even North African countries, where Arabic speaking is required.
Speaking about the Launch, the Managing Director/CEO of FBNInsurance, Val Ojumah said “At FBNInsurance, one of our primary objectives is to help people, businesses and communities get back on their feet when the unexpected happens and it has never been more pertinent than now to offer our customers more choice and peace of mind when it comes to their healthcare. We are delighted to be launching this proposition in partnership with Collinson. Our teams have collaborated to develop a unique and affordable international healthcare solution that not only caters for critical medical conditions that cannot be adequately cared for in Nigeria, but also delivers innovation locally across health insurance product design”.
In addition, Lawrence Watts, Head of Insurance at Collinson, commented “Our health and the health of our loved ones has never been more top of mind and so Collinson is proud to be partnering with FBNInsurance to give their Nigerian clients access to optimum international healthcare whilst maintaining value for money. At a time when the demands of even the best of healthcare systems globally are under pressure, it’s vital to provide healthcare alternatives to consumers, particularly in markets where we have identified a gap between domestic and international cover.”
Collinson is a global loyalty and benefits company with more than 35 years’ global assistance experience that delivers exceptional insurance, assistance and travel solutions to corporate organisations around the world with the aim to help protect, assist and care for their customers. Their expertise in medical assistance underpins their unique insurance and assistance propositions. As one of the largest independent medical assistance companies, they have managed over 40,000 medical cases and conducted over 3,000 aero-medical evacuations last year alone. Collinson is also the trusted partner to many of the world’s leading financial services, airline and hotel brands’ loyalty initiatives, customer benefits and reward programmes. Its other solutions include loyalty services, Priority PassTM, travel insurance and travel risk management.
FBNInsurance is a Limited Liability Company licensed to transact Life Insurance businesses. The company is a member of the Sanlam Group, a leading diversified, pan-African financial services group. FBNInsurance officially commenced operations on the 1st of September 2010. As a life insurance business, we provide coverage for Individual and Corporate Clients. We are the youngest start-up insurer in Nigeria with presence in strategic geographical locations across the country.
Our products help our customers enjoy the peace of mind that comes from managing the risks of everyday life. With us, they can save for a comfortable future and protect what matters to them. One of our primary objectives is to help people, businesses and communities get back on their feet when the unexpected happens. It is therefore our responsibility to make sure we are there for our customers both today and in the future.
Drawing from the knowledge, experience and technical expertise of the Sanlam Group, we intend to play a significant role in the development of the insurance industry in Nigeria. To achieve this, we are anchoring our operations on product innovation, efficient service delivery and prompt claim settlement.
Collinson is a global loyalty and benefits company. We deliver exceptional insurance, assistance and travel solutions to corporate organisations around the world to help protect, assist and care for their employees and customers. With more than 35 years’ global assistance experience and our in-house qualified medical staff, our expertise in medical assistance underpins our unique insurance and assistance propositions. As one of the largest independent medical assistance companies, we answered more than 1 million requests for assistance, managed over 40,000 medical cases and conducted over 3,000 aero-medical evacuations last year alone.
Collinson is also the trusted partner to many of the world’s leading financial services, airline and hotel brands’ loyalty initiatives, customer benefits and reward programmes. Our other solutions include loyalty services, Priority PassTM, travel insurance and travel risk management.