12,681 aggrieved RSA holders switch PFAs as at March

Director General, PenCom, Mrs. Aisha Dahir-Umar

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A total number of 12,681 Retirement Saving Account (RSA) holders have transferred their funds from their former Pension Fund Administrators (PFAs) to new operators as at the end of March 2021, the National Pension Commission (PenCom) has said.

A statement by the Head, Corporate Communications, PenCom, Peter Aghahowa, noted that there is an overwhelming response by RSA holders to the opening of the RSA Transfer Window, adding that in the maiden transfer quarter, which ended on 31 December 2020, a total number of 2,799 RSA holders transferred their RSAs to various PFAs and that this number more than quadrupled in the next transfer quarter, which ended on 31 March 2021, as a total number of 12,681 RSA transfers took place.

He noted that a consistently upward trend is anticipated, as RSA holders continue to realise the ease with which they can initiate the transfer of their RSAs. Overall, the opening of the RSA Transfer Window is revolutionary. Going forward, high standards of service delivery will be a focal point in the Pension Industry, he said.

“It was a day long awaited, when the National Pension Commission opened the Retirement Savings Account (RSA) Transfer Window. The launching of the RSA Transfer System (RTS) on 16 November 2020, heralded the full implementation of one of the cardinal features of the Contributory Pension Scheme (CPS), the portability of RSAs. By this development, RSA holders have been empowered to move their RSAs from their current Pension Fund Administrators (PFAs) to other PFAs of their choice, whenever they desire to do so.

“The opening of the ‘Transfer Window’, as it is popularly referred to, has been embraced by a large number of RSA holders in their quest for better service delivery and returns on investment from PFAs. The Commission has ensured that the requirements for initiating RSA transfers are minimal, and has also made available on its website, necessary information to guide RSA holders through the process. Specifically, its publication of the ‘Frequently Asked Questions’ on RSA transfers, provides RSA holders with all they need to know about RTS,” he submitted.

He maintained that the RTS is a fully automated, efficient and transparent process that has pre-defined timelines and that it ensures hassle free movement of RSAs across PFAs.

He noted that as the transfer of RSAs involves movement of pension assets between PFAs, the entire process attracts the full weight of the Commission’s regulatory surveillance, stressing that the fact that the process has been completely free of charge has also given RSA holders an added advantage.

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