Chuks Udo Okonta
Almond Productions Limited, producers of Almond Finance and Wealth Report on Television and Wetin Insurance Dey Do Sef on Naija FM has concluded plans to host the 2015 Insurance Consumer’s Forum ( ICF)
The Insurance Consumer’s Forum which started in 2013 is a platform for interaction between Insurers and the Insured’s for better service delivery.
A statement by the organiser Faith Ughwode, said the forum with the theme: Customers Relationship and Management in the Insurance Industry is scheduled to hold on Wednesday 28th of October inside the Main Hall of Lagoon Restaurant Ozumba Mbadiwe Street Victoria Island Lagos by 10:00am prompt.
She noted that the event will be chaired by Muftau Oyegunle a through breed professional and the Managing Director of Lakeg Nigeria Limited. While the theme paper will be delivered by Mrs Ekaete Augustine-Edet a hospitality consultant and facilitator on Customer Service and Business Etiquette, Enterprise Development Center Pan African University.
Discussion will be led by Larry Ademeso Managing Director Custodian Life. Others are Mr. Olarenwaju Ojuola Head, Strategy and Corporate Planning Sovereign Trust Insurance Plc,Mrs Ogechi Nwosu-Orue Head of Insurance NSCDC Abuja and a Host of others.
She said the No – Holds -Barred which is consumers open forum will focus on the following areas.High Rate of Fake Insurance Papers: The Pains of the Insuring Public; training and Re-training of Insurance Agents and Marketers for the Sake of the Customers; simplifying Claims Processes and Procedures and making the Compulsory Group Life Insurance Work: Employees Duties.
Expected participants according to her, include CEO’s of big , small and medium companies, group heads and managers in charge of Insurance, representatives from Professional Bodies and Trade Associations.
According to her, the event is supported by the National Insurance Commission ( NAICOM) Nigerian Insurers Association ( NIA); Association of Registered Insurance Agents of Nigeria (ARIAN); Consolidated Hallmark Insurance Plc and AIICO Insurance Plc.
The 2015 Insurance Consumer’s Forum, will once again provide a robust platform for stakeholders in the Insurance Industry to feel the pulse of their customers/ prospective customers, she said.