Great Nigeria Insurance Plc, a composite underwriting firm in the country has introduced PayDirect and Quickteller payment solutions to make it easier for its existing and potential customers to pay for their respective insurance and financial services at any Bank branch nation-wide.
During a press parley at the firm’s head office in Lagos, the Corporate Communications and Brand Manager, Oyinkansola Sobande said the innovation in service delivery was introduced in a bid to make insurance more accessible to customers.
She also said that the effort is geared towards reiterating the commitment of the GNI Brand to meeting and surpassing the expectations of its esteemed clients.
In the same vein, Head, Information Communications and Technology, Fasasi Kaseem explained that the new payment channels were introduced to provide a secure and fast way of enabling customers make premium payments and renewals of existing insurance policies anywhere anytime.
He also stated that “While PayDirect offers a customer the opportunity to complete an insurance transaction in any bank nationwide, Quickteller on the other hand operates on simple easy-to- do steps that are self-explanatory.”
The Managing Director/CEO, Mrs. Cecilia O. Osipitan, while commenting on the additional channels said that the new payment solutions were adopted to enable customers pay for their services without stress.
She further said that considering the fact that insurance is gradually becoming an integral part of our human existence coupled with the emerging innovations in the insurance industry, these payment solutions have become necessary to encourage the “Do it Yourself” attitude of the insuring public. She conclusively mentioned that customers can now walk into any Bank branch nation-wide to pay for their respective policies on the PayDirect platform.
In a bid to remain a major player in the industry and with a mission of “Giving you peace of mind by keeping our promises”, Great Nigeria Insurance Plc will continually strive to ensure the delivery of exceptional quality service having created an effective and functional customer service desk.
For Great Nigeria Insurance Plc, the journey has just begun and the insurance industry is set to witness more innovative ways of doing insurance business in Nigeria.
