BOOSTING CUSTOMER SERVICE RELATIONS BETWEEN INSURANCE & PENSION OPERATORS BY MRS. FOLASHADE ONANUGA B.A. (HONS), FCII, FCIS, DIRECTOR GENERAL, LAGOS STATE PENSION COMMISSION 1 •There are two types of products that are consumed by individuals – tangible and intangible products and both insurance and pension are intangibles. •Whilst tangible products […]