I have told insurance practitioners that as long as people don’t behave well, I will not stop imposition of penalty. Commissioner for Insurance/Chief Executive Officer National Insurance Commission Sunday Thomas.
Quotes
Ensuring consumer satisfaction
One thing that is certain in consumer satisfaction is that when consumers are satisfied, business will boom. It is time to start improving the consumer experience with and for the consumer, not to and at them. The earlier proverbial “it’s a sellers market” no longer holds sway. What holds now […]
Need for customer insights
Analyze customer data to gain a deeper understanding of customer preferences, needs and behaviors. This enables insurers to tailor products and services to specific customer segments. Chief Executive Officer AIICO Insurance Plc, Babatunde Fajemirokun
Right to insurance
We need to make insurance a common right of every citizen in Nigeria Chairman Heirs Holdings/United Bank for Africa, Tony Elumelu
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Financial inclusion: Technology for local people
Kindly leave a comment and share We should implement technology initiatives that takes into consideration the peculiarities of the Nigerian environment and most critically the LOCAL PEOPLE. Commissioner for Insurance, Sunday Thomas
Friendliness in claims payment
The most impactful period for the insurance industry to show friendliness is at the time of a claim when the customer is in stress and in grief, facing a loss situation. Former Ekiti State Young Progressive Party Guber candidate/Consulting Actuary, Prince Debo Ajayi
Insurance claims soothe pains
Seeing an Insurance company pay the family of a late colleague his life Insurance entitlements and other investments made me vow that I will not miss any future opportunity to invest. Executive Director, Media Career Development Network, Lekan Otufodunrin
Insurance brings back the benz
“I didn’t buy another benz as being peddled about. “Please disregard the misinformation. My Insurance company only replaced the damaged one.“ Skit maker and comedian, Sabinus
