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Chuks Udo Okonta
AIICO Insurance Plc., has launched a new corporate website and e-business portal in keeping with its commitment to providing superior and remarkable experience for both its customers and the public.
A statement by the firm’s Head, Strategic Marketing & Communications Department, Segun Olalandu, noted that
besides providing information about the Company, its products and services, it is strategically positioned as a digital marketing ecosystem where the user’s journey from awareness to purchase and post-purchase experience is now easy and seamless.
“Our obsession for superior customer experience is the key driver for the development of the new website. We restructured the layout to make navigation a whole lot easier. The contents are now simpler and more relatable. Also, we considered speed and responsiveness to different users’ devices, guaranteeing a uniform experience at all times.” stated, Olusanjo Shodimu, Head, Shared Services.
According to Babatunde Fajemirokun, MD/CEO, “Our new website is our way of refreshing the minds of our audience on our brand values, while keeping value to our customers and other stakeholders in mind.”
He stated further, “We are in touch with the realities of the rapid developments in the digital space vis-à-vis customer expectations and we are uniquely positioned to keep meeting and surpassing these expectations. One key feature on our new website and the e-business portal is security. We have put measures in place to guarantee safe transactions at all times. We invite existing and prospective customers to do business with us without worries.”
Reporting claims is now easier with the prominent claims button at the top menu, giving opportunity to its Customers to initiate a claims process easily.
Without doubts, the new website’s aesthetic values and functionalities are a reflection of a futuristic brand, going above and beyond, and positioned for long-term market leadership.
AIICO Insurance is a leading composite insurer in Nigeria with a record of accomplishment of serving our clients that dates back over 50 years. Founded in 1963, AIICO provides life and health insurance, general insurance, investment management and pension management services as a means to create and protect wealth for individuals, families and corporate customers.