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Almond Productions Limited, promoters of the annual Insurance Consumers’ Forum ( ICF) is set to host the event once again this year in Lagos. The Insurance Consumers’ Forum (ICF) which started in 2013 provides a robust platform for interaction between insurance practitioners and the insuring public in a No-Holds-Barred Atmosphere on issues that bothers on excellent customer service delivery.
According to Chief Executive Officer (CEO) Almond Productions Limited, Faith Ughwode said following the success of previous editions, the stage is now set for the 2019 edition in Lagos. The Forum with the theme: Creating and Sustaining Positive Customers Experience Key to Insurance Growth in Nigeria will hold on Friday 22nd of November inside the Kano Hall of NECA House Plot A2 Hakeem Balogun Street Central Business District Alausa Ikeja by 9:30am.
The Forum this year will be chaired by GUS Wiggle Managing Director WJE Integrated Resources Limited. Guest Speaker this year is Dr. Sarafadeen Raji Insurance and Health Management Consultant and Director Academic Planning Federal Polytechnic Offa while Discussant/ Panelist are Bode Opadokun Managing Director FBN General Insurance and Ebose Augustine Osegha Managing Director Anchor Insurance Company Limited.
Other highlights of the Forum this year is the Open Forum which will focus on the menace of FAKE CARGO Insurance at the ports. Panelist are the Zonal Coordinator Zone A Nigeria Customs Service, Chairman Association of Nigerian Licensed Customs Agents ( ANLCA) an Chairman National Association of Government Approved Freight Forwarders ( NAGAFF) as well as Registrar Council for the Regulation of Freight Forwarding in Nigeria ( CRFFN) For the first time this year, the Forum will have the Regulators Panel which will examine the sub-theme: Revolutionizing Customer Service in the Nigerian Insurance Industry: The Role of the Regulator. Moderator of session is Dr. Adebayo Kolade Executive Director Zygosis Nigeria Limited.
She noted that the forum is bigger and better this year because of the scope of participants who are drawn from trade groups in the formal and informal sectors, federal and state government agencies and parastatals, officers from the various law enforcement agencies who have dealings with the enforcement of insurance in Nigeria.
The grand finale of the Forum this year is the 2019 Insurance Industry and Consumers Nite also holding on the 22nd of November at the Shell Hall Muson Centre by 6pm Red carpet. The Insurance Industry and Consumers Nite is a social platform aimed at demystifying the insurance industry and connecting with the entertainment industry to create awareness about the importance and benefits of insurance in a fun and relaxed atmosphere.
The event also aims to eradicate the negative notion about insurers being ” collectors of premium who don’t give anything back to those who don’t suffer loss. There is no doubt that the entertainment industry is a sure way to open up the insurance industry especially the Millennials on social media.
Headlining the event this year are Akpororo, Kenny blaq, Destalker, AB Jokes, Ushbebe and a host of others with musical performance by Peruzzi. The epoch-making event will also witness the award of distinction to Shola Tinubu whose tenure as President of the Nigerian Council of Registered Insurance Brokers ends in October for his innovation in the Council secretariat.